Free Shipping (Within the US)Free shipping for orders over $50 before tax and discounts. We will send you a shipping confirmation email once your order has left our warehouse. For orders with a subtotal under $50, shipping is a flat rate of $5.
Free Returns (Within the US)
If you have a Ness product that you're not completely satisfied with, you can return it in the first 30 days for a full refund -- no questions asked. The 30 days begins on the day you purchase the product from our online store. Return shipping is free for orders anywhere in the U.S. Returned items must be in original packaging and include any accessories. Customized items cannot be returned or exchanged.
For International shipping and returns details, please visit our FAQ.